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Education

Master of Arts, Economics, Carleton University
Bachelor of Arts (Honours), Economics, Carleton University

Professional Experience

Since March 2020
Chief Transformation Officer, Service Canada

2016 - 2020
Senior Assistant Deputy Minister, Transformation and Integrated Services Management Branch, Service Canada

2014 - 2016
Senior Assistant Deputy Minister, Processing and Payment Services, Service Canada

2011 - 2014
Senior Assistant Deputy Minister, Transformation, Service Strategy and Design, Shared Services Canada

2010 - 2011
Chief Technology Officer, Treasury Board of Canada Secretariat, on assignment as Lead, Internal Enabling Functions, Administrative Services Review, Privy Council Office

2009 - 2010
Vice-President and Chief Information Officer, The Credit Valley Hospital and Trillium Health Centre

2004 - 2009
Vice-President, Communications and Marketing, then, Vice-President, Partnerships and Innovation, then, Vice-President, Chief Information and Marketing Officer, Trillium Health Centre

2003 - 2004
Principal and Founder, Beaglz Associates

2001 - 2003
Vice-President, Planning and Development, Internet Channel, CIBC

2001
Senior Vice-President, Strategic Development and Integration, CIBC Insurance and Desjardins Insurance

1999 - 2001
Senior Vice-President, Sales, Marketing and Communications, CIBC Insurance and the Personal Insurance Company

1994 - 1999
Vice-President, Corporate Affairs, CIBC Insurance and the Personal Insurance Company

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